1. What information do we collect?
1.1. We collect information from you when you register on our site, place an order or subscribe to our newsletter.
1.2. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
2. What do we use your information for?
2.1 Any of the information we collect from you may be used in one of the following ways:
2.1.1. To personalize your experience (your information helps us to better respond to your individual needs)
2.1.2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
2.1.3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
2.1.4. To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested).
2.1.5. To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order).
3. How do we protect your information?
3.1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
3.2. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
3.3. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
4.1. Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
4.3. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
5. Do we disclose any information to outside parties?
5.1. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
6. Third party links
6.1. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Personal Data Protection Act (Singapore)
7.1. By using this site, you agree to allow us to collect or use your information in an appropriate manner in accordance to the Personal Data Protection Act of Singapore.
9. Terms and Conditions
9.1. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
10. Your Consent
12. Contacting Us
13. Data Deletion Policy (Updated 15/10/2021)
13.1 Individuals have a right to have personal data erased and to prevent processing in specific circumstances
13.1.1 When the individual withdraws consent;
13.1.2 When the individual objects to the processing and there is no other legal ground for the relevant processing activity;
13.1.3 When the personal data was unlawfully processed;
13.1.4 Where the personal data has to be erased in order to comply with a legal obligation;
13.2 How do I request to delete my data?
13.2.1 Please write in to firstname.lastname@example.org stating your name or e-mail address used in account registration. Do allow 5-7 working days for us to delete all data, including but not limited to your name, e-mail address, contact number(s), mailing address and purchase history. We will communicate the completion of the deletion process via e-mail.